Frequently Asked Questions
If you have other burning questions we weren’t able to address here, feel free to email.
How to select size?
How to select size?
We provide a diverse selection of sizes to suit various body types. Use our Size Chart, available on each product page, to find your ideal fit
How do I take care of garments?
How do I take care of garments?
For best care, we recommend a gentle hand wash and drying in the shade. Please avoid direct ironing on embellishments
What is your dispatch and delivery duration?
What is your dispatch and delivery duration?
We Usually Dispatch order in 48 hours. Delivery typically takes 4 to 6 working days
How can I contact your customer support?
How can I contact your customer support?
Our customer support team is available to assist you with any questions or concerns a thechikankriti@gmail.com
How can I track my order?
How can I track my order?
You’ll receive email notifications with tracking information.
Payment
What payment methods do you accept?
What payment methods do you accept?
We offer a range of payment options, including credit cards, debit cards, net banking, UPI, wallets, and more. The full list of accepted methods will be available at checkout
Do you offer discounts or promotions?
Do you offer discounts or promotions?
We regularly offer promotions and discounts for our loyal customers. Stay updated on the latest deals by subscribing to our newsletter and following us on social media.
Orders & Returns
Can I cancel my order?
Can I cancel my order?
You can cancel your order within 24 hours of placing it. After this period, cancellation may not be possible due to our quick shipping process. For assistance, please reach out to our customer support team.
or mail at thechikankriti@gmail.com
Do you offer international shipping?
Do you offer international shipping?
Currently, we do not offer international shipping.
What is your return and exchange policy?
What is your return and exchange policy?
We offer a hassle-free return and exchange policy within 3 days of purchase. For complete details, please visit our Refund & Return page on our website.
How do I update/correct order details?
How do I update/correct order details?
If you’d like to make changes for an existing order, please reach us at thechikankriti@gmail.com within 24 hours of placing order.